Shipping policy
Shipping Area
We currently ship to the United States, excluding overseas territories and islands.
Delivery Time = Processing Time + Shipping Time
Processing Time
Orders are typically processed within 1-2 business days (excluding holidays and weekends).
| Shipping Time |
Shipping Cost (orders $0-$59.99) |
Shipping Cost orders $59.99( include$59.99) |
|
Economy 3-7 Business Days |
$6.99 | Free |
For countries/regions outside our standard shipping area, please contact us to confirm availability.
Tax Rates and Charges
• Sales Tax: Applied based on the shipping address and local tax laws of the destination state or country.
• VAT/GST: If applicable, Value Added Tax (VAT) or Goods and Services Tax (GST) will be included in the order total, with rates varying by country.
• Customs & Import Duties: International orders may be subject to customs fees and import duties, which are determined by the destination country’s customs agency and are the customer’s responsibility.
1. Can I change my shipping address after placing an order?
• Once an order is placed, the shipping address cannot be changed.
• However, before the order ships, we will do our best to accommodate address updates. Please double-check your shipping details before completing your purchase.
2. How do I track my order?
•Once your order ships, a tracking number will be provided. You can monitor your shipment status on our website.
•Please note: Tracking updates may take 48-72 hours, and tracking numbers may occasionally change.
•If you do not see tracking updates within 3 days, feel free to contact us for assistance.
Tracking link: https://hotwavestore.com/apps/17TRACK